FAQ

Yes, please send the details for custom or personalized order to alchemiecreationsca@gmail.com.

Currently we only ship within Canada and USA.

We are not responsible for lost or stolen packages. Please check with your local postal service. if you believe your package has been lost or stolen.

Packages that are lost by the courier will be replaced after 30 days of non-movement for domestic orders and 8 weeks for international. Please note that refunds are not issued on lost packages.

Always contact us directly with any issue.

We currently do not have a storefront but local pickup is only available in GTA.